Privacy Policy

This Privacy Policy outlines how MADALAH uses and protects any information that you provide us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy. MADALAH may change this Policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

This Privacy Policy sets out how we comply with our obligations under the Privacy Act 1988 (Privacy Act). In this Privacy Policy, ‘personal information’ and ‘information’ are used interchangeably and have the same meaning as defined by section 6 of the Privacy Act.

 

MADALAH will act to protect your personal information in accordance with the Australian Privacy Principles (APP) under the Privacy Act (which can be found at: http://www.oaic.gov.au/privacy/) and any applicable industry privacy code.

 

Collection

We collect and store in a secure manner, the following personal information:

  • name, phone number, email address and other information you voluntarily submit through one of the website forms;
  • computer sign-on data, statistics on page views, traffic to and from https://www.madalah.com.au and advertising data (although you can take steps to disable the cookies on your browser although this is likely to affect your ability to use the site);
  • other information, including users IP address and standard web log information.

 

Use

We use users personal information to:

  • provide our services;
  • customise users experiences, measure interest in our services, improve our services and inform users about services and updates;
  • communicate and customise marketing and promotional offers to you according to your preferences;
  • do other things for users as described when we collect the information;
  • resolve disputes and troubleshoot problems;
  • encourage safe browsing and enforce our policies.

 

Disclosure

We don’t sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may disclose personal information to respond to legal requirements, enforce our policies or protect anyone’s rights, property, or safety (for example, if you submit false contact details or impersonate another person, we may pass your personal information to any aggrieved third party, their agent or to any law enforcement agency).

 

Security

We are committed to the protection of personal data. Once we collect your personal information we will hold it in a secure manner, using all reasonable measures to ensure all personal data is kept secure at all times.

 

We will take all reasonable steps to protect against the loss, misuse and/or alteration of the information under our control. We ensure all physical and electronically held personal data is kept in a secure manner that is only accessible to persons who are authorised and who have agreed to the same or similar duty prescribed by the Australian National Privacy Principles. We use lots of tools (encryption, passwords, physical security) to protect your personal information against unauthorised access and disclosure.

 

We will not knowingly share any of your personal information with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party is under a similar obligation to comply with privacy standards as described in this Privacy Policy.

 

However, no information transmitted over the internet can be guaranteed to be secure. We cannot guarantee the security of any information you transmit to us or receive from us. The transmission and exchange of information is carried out at your own risk. Although we take measures as described in this Privacy Policy to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

 

Access, Modification, and Deletion

Contact us to review any personal information we store that is not available on https://www.madalah.com.au. We delete personal information when we no longer need it for the purposes we described earlier. Destruction of all personal information is done in a secure manner to ensure deletion and de-identification of information.

 

Cookies

We or our service providers may place “cookies” (a “cookie” is a small file placed on the hard drive of your computer) and “web beacons” (a “web beacon” is an electronic image, called a single-pixel or clear GIF placed in the web page code) on your computer when you visit portions of https://www.madalah.com.au. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session, for example, when you close your browser. We may use permanent or session cookies to help analyse our web page flow, customise our services, content and advertising, measure promotional effectiveness, and promote trust and safety. You can block our cookies by changing the settings on your browser, but doing so may prevent us from delivering certain services to you.

 

You may encounter cookies from third parties on certain pages of the site that we do not control. We may use third-party ad-serving technologies, to serve ads, and they may place cookies on your computer. We do not allow these third parties to collect any personal information through the use of cookies in ads.

 

Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the Privacy Policy applicable to the website in question.

 

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box (if one is available) that you can tick to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@madalah.com.au
  • You may request details of personal information which we hold about you under the Privacy Act 1988. If you would like a copy of the information held on you, please email the above address. If you believe that any information, we are holding on you is incorrect or incomplete, please notify us via email as soon as possible. We will promptly correct any information found to be incorrect.

 

Contact us

If you have any questions or would like further information about our privacy information handling practices and policies, or a hard copy of this policy, or you wish to exercise your right to make a correction, complaint, request access to, or deletion of, any information which we have collected about you, please contact us at:

Shop 7/1-7 Dundee Street

Leeming WA 6149

Phone: 08 6153 0753

Email: info@madalah.com.au

 

We will attend to your matter within a reasonable period after your communication is received and if access to information has been requested, will give access to the information in the manner requested by you, for a reasonable fee where it is reasonable and practical to do so.

 

We encourage all of our stakeholders to contribute towards the development of this Policy and to challenge any non-compliant or ineffective practices.                           

 

APPROVED: 1 October 2023

 

This Policy will be reviewed every 12mths to ensure its appropriateness, accuracy and value

Acknowledgement of Country

MADALAH acknowledges and pays tribute to the Whadjuk Noongar, the Traditional Custodians of the Lands on which we work, and we pay our respects to their Elders – past, present and emerging. This acknowledgement extends to the First Peoples’ land across the state of Western Australia which is home to the many students that we support.

MADALAH recognises and values the continuity of cultural, educational and spiritual practices of First Peoples.

We wish to advise our First Peoples that this site may contain the names, images or audio-visual recordings of people who have passed.